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title: "Gather — Iteration 4: "What do we NOT know?"" source: "tasks/TFW-32__methodology_and_positioning/research4/gather.md"


Gather — Iteration 4: "What do we NOT know?"

Parent: HL-TFW-32 Predecessors: RES1-RES3, Briefing Goal: Data on per-template naming, HL vision visual concept, "Value Maps" as term.

Findings

G1: Amazon Working Backwards — the "outcome preview" concept

Amazon PR/FAQ document structure: - Press Release — written as if the product is ALREADY LAUNCHED. Customer-centric. Date = projected launch - Key sections: Headline, Problem, Solution, Leader Quote, Customer Quote (hypothetical testimonial), Call to Action - FAQ — internal/external questions to vet feasibility

Key principle: "If it is difficult to write the press release, the product concept itself needs more refinement."

This maps directly to HL §3.1 "Result Visualization": - Both = "see the finished picture before work begins" - Both = written from user/stakeholder perspective - Both = NOT a process diagram — it's an outcome narrative + visual proof

Current HL §3.1 name: "Result Visualization" Amazon calls it: the Press Release (outcome narrative) Industry terms: "Outcome Preview", "Future State Vision", "Target State Visualization"

G2: Two distinct visual concepts identified

From research (VSM/Process Map/Flow Diagram comparison):

Concept Purpose Level Where in TFW
Outcome preview "What does done look like?" — show the result as if achieved Vision HL §3.1
Process/value visualization "How does value flow?" — map steps, bottlenecks, structure Operational/detail NEW section needed in HL, RF, RES

These are fundamentally different: - Outcome preview = WHAT we'll see when done (Amazon Working Backwards) - Process visualization = HOW value gets created/delivered (Lean/BPMN tradition)

User confirmed this split: "вот эта верхняя часть визуал результата — оно должно там и остаться, это не диаграмма и не бизнес процесс"

G3: "Value Maps" — term analysis

"Value Map" has THREE established meanings in industry:

  1. Value Proposition Map (Strategyzer/Osterwalder): products → pain relievers → gain creators. Strategic/marketing tool
  2. Value Stream Map (Lean/Toyota): material + information flow, lead times, waste identification. Operational tool
  3. Business Value Map (Management): connects strategy to execution via KPIs

None of these = exactly what user wants (a generic section for visual process representation across any domain).

Problem: "Value Map" is HEAVILY loaded with Lean/Strategyzer meaning. Using it generically would confuse people who know these frameworks.

G4: Hybrid naming pattern — common section number, different names

External research confirms the hybrid approach is a recognized best practice:

Approach How Pros Cons
Unified naming Same section title everywhere Consistency, easy automation Forces content into generic headings
Per-template naming Different title per template Accurate framing, better cognitive mode per context Harder to automate collection, more names to learn
Hybrid Common section NUMBER + template-specific NAME Both: automation via number, precision via name Slightly more complex templates

Key insight: Metadata as the real standardizer. If the collection algorithm reads by section number (§6, §7), the section NAME becomes a free variable — optimized per-template for the best cognitive mode.

This directly validates user's insight: «не проблема заставить агента заглянуть в каждый раздел. в теории мы можем просто иметь один общий номер раздела и как-то его условно назвать»

G5: Current TFW section map — what exists and what needs naming

§# HL RF RES REVIEW Current name
§3.1 Result Visualization "Result Visualization"
§5 Observations "Observations"
§6 Fact Candidates Fact Candidates Fact Candidates "Fact Candidates"
§7 (does not exist yet)
§11 Strategic Session Insights "Strategic Session Insights"
NEW (in Target State?) (process detail?) (findings viz?) (needs decision)

Observations: 1. §6 Fact Candidates = same name across RF, RES, REVIEW. Works because the cognitive mode is same: "report facts without interpretation" 2. §11 Strategic Session Insights = HL only. User wants equivalent in RF and RES but possibly with different name 3. §3.1 Result Visualization = HL only. This is the "outcome preview" — Amazon Working Backwards style 4. NEW process/value visualization section = does NOT exist. Needs creation

Checkpoint

Found Remaining
Two distinct visual concepts confirmed: outcome preview (HL §3.1) vs process visualization (new section) Design: per-template naming table
"Value Maps" is heavily loaded — not ideally generic Alternative names for process visualization
Hybrid naming (common number + specific name) is validated pattern Apply to TFW sections
Amazon Working Backwards maps directly to HL §3.1 Name for HL §3.1 — keep or rename?
§6 same name works (same cognitive mode everywhere) §7/§11 — same name or per-template?

Sufficiency: - [x] External source used? (Amazon PR/FAQ, VSM literature, Value Map definitions, hybrid naming practices) - [x] Briefing gap closed? (All 3 directions have data)

Deep mode criteria: - [x] Hypothesis tested? H_pertemplate (hybrid pattern found), H_visionvs (two concepts confirmed), H_valuemaps ("Value Maps" = loaded term) - [x] Counter-evidence sought? "Value Maps" has 3 incompatible meanings. Hybrid naming adds complexity

Stage complete: YES → User decision: ___